FAQ
❓ Frequently Asked Questions (FAQs)
1. What is AVYA?
AVYA is a premium wellness and lifestyle brand that blends nature with science to create products like Ashwagandha gummies, hydrating skincare creams, and luxury soy candles. We focus on self-care, balance, and festive gifting.
2. Are AVYA products safe to use?
Yes. All AVYA products are formulated with high-quality, safe, and cruelty-free ingredients. Our skincare is dermatologically tested, gummies are made with trusted extracts, and candles use 100% soy wax and cotton wicks for a clean burn.
3. Do you ship across India?
Yes, we offer nationwide shipping. All orders come with free shipping and are usually delivered within 3–5 business days depending on your location.
4. Do you offer Cash on Delivery (COD)?
Yes, COD is available on most orders along with secure prepaid payment options like UPI, Debit/Credit Cards, and Net Banking.
5. Can I return or exchange my order?
We have a 7-day hassle-free return policy. If you receive a damaged or incorrect product, simply contact our support team, and we’ll help you with an exchange or refund.
6. What makes AVYA different from other brands?
AVYA combines premium quality, modern design, and Indian wellness traditions. Our Glow Box bundles and festive gifting options make us unique — offering not just products, but experiences of glow and calm.
7. How do I use the Navratri Glow Box?
- Light the soy candle to set a calming mood.
- Apply the hydrating cream for instant glow and nourishment.
- Take the Ashwagandha gummies to relax and unwind.
Together, they create a ritual of balance and self-care.
8. Do you have physical stores?
Currently, AVYA is available online only, but we are expanding into select retail partnerships soon. Stay tuned for updates!
9. How can I contact AVYA support?
You can reach us at Avyaecom@gmail.com or via WhatsApp for quick support. Our team is available Monday–Saturday, 10 AM – 7 PM IST.
🎁 Festive FAQs (Navratri & Diwali Special)
1. Can I gift-wrap the Glow Box?
Yes! All Navratri Glow Boxes come in premium festive packaging that makes them perfect for gifting. You can also add a personalized note at checkout.
2. Do you offer special festive discounts?
Absolutely! During Navratri and Diwali, we run exclusive offers like 10% off your first order and limited-time bundle discounts. Keep an eye on our website and Instagram for live deals.
3. Can I order Glow Boxes in bulk for gifting?
Yes, we do accept bulk orders for corporate or personal gifting. Please reach out to our team at Avyaecom@gmail.com or via WhatsApp for special pricing.
4. How long will festive deliveries take?
We recommend ordering early! Festive orders are usually delivered in 5–7 days but may take longer due to courier load. For urgent gifts, choose express shipping at checkout.
5. What makes the Glow Box special for Navratri?
The Glow Box combines gummies, cream, and candle — designed to bring balance, glow, and calm during the festive season. It’s more than a gift, it’s a ritual of wellness and celebration.